Privacy Policy
Last Updated: 12/1/2025
At Excel Medical Consultants, we are committed to protecting your personal information, maintaining your privacy, and ensuring transparency in how we collect, use, and safeguard your data.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
By visiting our website or submitting information through our forms, you agree to the practices described in this policy.
1. Information We Collect
A. Information You Provide
When you contact us, request a consultation, or engage our services, we may collect:
Full Name
Email Address
Phone Number
Company or Practice Name
Billing or revenue-related details you voluntarily provide
Any information included in messages or attachments
B. Automatically Collected Information
When you visit our website, we may collect:
IP address
Device information (browser type, operating system)
Pages visited and time spent
Referral source
Cookies and tracking technologies
General location (city/region only)
We do not collect precise GPS data.
2. How We Use Your Information
We use your information to:
Respond to inquiries and consultation requests
Provide medical billing and Revenue Cycle Management services
Improve website performance and user experience
Communicate service updates (if you opt in)
Maintain internal administrative records
Ensure website security and prevent fraud
We do not sell your personal information.
3. Healthcare & Data Protection Commitment
As a medical billing and Revenue Cycle Management partner, Excel Medical Consultants understands the critical importance of protecting sensitive healthcare information.
Our processes are designed to align with HIPAA (Health Insurance Portability and Accountability Act) compliance standards to safeguard Protected Health Information (PHI). We implement administrative, technical, and physical safeguards to protect healthcare data handled through our services.
Where applicable, Business Associate Agreements (BAAs) may be executed with healthcare providers to ensure regulatory compliance and proper handling of protected information.
4. How We Share Information
We may share information only in limited situations:
A. Trusted Service Providers
We may use secure third-party providers for:
Email communication
Website hosting
Analytics tools
Secure data storage
These providers are contractually obligated to protect your information.
B. Legal Requirements
We may disclose information if required by law or to protect our legal rights.
5. Cookies & Tracking Technologies
We use cookies to improve website functionality and analyze visitor behavior.
Tools may include:
Google Analytics
Session cookies
Performance cookies
You may disable cookies through your browser settings.
No personally identifiable medical information is stored in cookies.
6. Data Security
We use industry-standard safeguards, including:
Secure servers
Encrypted transmission (HTTPS/SSL)
Restricted access controls
Regular system monitoring
While we take reasonable precautions, no online transmission is 100% secure.
7. Your Rights
You may:
Request access to your personal information
Request corrections
Request deletion of your information
Withdraw consent
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain information only as long as necessary to:
Provide services
Meet contractual obligations
Comply with legal requirements
You may request deletion at any time.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a revised “Last Updated” date.
Continued use of our website indicates acceptance of the updated policy.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Excel Medical Consultants
📞 (888) 526-8723
📧 info@excelmedicalconsultants.com
🌐 excelmedicalconsultants.com